Privacy Policy
How we collect, use and protect your personal information.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, regulatory, insurance, tax and business requirements. Client records may be retained for up to six years following the conclusion of a matter.
Frequently Asked Questions
“Still have a question? Book a free 15-minute call and we’ll be happy to help.”
Introduction
This Privacy Policy explains how Simply Resolve Ltd trading as Consent Orders by Simply Resolve collects, uses and protects your personal information when you use our website or services.
Information We Collect
We may collect personal information including your name, email address, telephone number, postal address and information you provide through enquiries, forms or during the provision of our services.We also collect personal financial information which is held under GDPR guidelines.
We will retain client records for up to 6 years following the conclusion of a matter where necessary for legal, regulatory, tax, insurance or business purposes.
How We Use Your Information
• Respond to enquiries.
• Provide our services.
• Manage appointments and communications.
• Process payments.
• Comply with legal and regulatory obligations.
• Improve our website and services.
• Financial information is used as part of the process providing you with the product you have chose.
Legal Basis For Processing
We process personal data where necessary to:
• Perform a contract with you.
• Comply with legal obligations.
• Pursue legitimate business interests.
• Where appropriate, with your consent.We are not solicitors or accountants and do not provide legal or tax advice for this you will have to engage with those services and pay those professional fees separately if you feel those services are neccessary
- We are not solicitors.
- We are not accountants.
- We are not financial advisers.
- Independent legal advice should be obtained where appropriate and is not included.
- If you need these services you will have to pay directly and separately whichever serve you use.
Sharing Your Information
We do not sell your personal information.
Information may be shared with trusted service providers where necessary to provide our services, comply with legal obligations or protect our legal rights. Individual Case reviews are strictly confidential . Information given for any other service we provide may be shared with the Applicant / Respondent as part of the process.
Data Storage and Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. Information is stored using appropriate technical and organisational safeguards.
We are registered and GDPR compliant.
Your Rights
You may have the right to:
• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of information where appropriate.
• Restrict or object to certain processing activities.
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and understand website usage. You can control cookies through your browser settings.
Contact Us
- We are not solicitors.
- We are not accountants.
- We are not financial advisers.
- Independent legal advice should be obtained where appropriate.
Why Couples Choose Simply Resolve
A calm, structured approach to preparing clear financial consent orders for the Family Court in England & Wales.
Ready to Resolve Your Financial Settlement?
We help couples bridge the final gap and move forward with a professionally drafted consent order.
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hello@consentorders.co.uk
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About
Consent Orders by Simply Resolve™
A specialist service focused on financial consent orders and structured non-court dispute resolution across England and Wales.
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